You have several options for getting support for birdJam:

1. Browse our onlne help documents and frequently asked questions using the menus in the left-hand column. For example: Before You Buy.
2. Search for a topic in our Online Help and Frequently Asked Questions.
3. Send an e-mail to us via our contact birdJam page.
4. Send an e-mail via your own e-mail system to: support AT birdjam DOT com.
5. Call us at 1-800-403-5524.

E-mail often gets the quickest response, even on weekends. (Unless we are out birding: And yes, that really happens! We are birders. We love our business, but in the Spring... well, you know.)

Despite our occasional absence due to birding, we pride ourselves on our excellent customer support. Please don't be afraid to ask any question, no matter how trivial or silly. We will even suggest great birding spots in Georgia!