birdJam Support —Ready to help, anytime.


Before You Buy
birdJam Apps
birdJam: The App
Manual CD Loading Instructions
Using birdJam Maker
Using Your iPod
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Search Online Help
Contact birdJam

Most Popular FAQs

What does "Restore" mean in iTunes?

Are the Stokes CDs required for birdJam Maker?

How to install birdJam: The App if You Loaded Your iPod Yourself

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

How do I decide which iPod model will be best for me?

Where can I find the Installation Instructions?

Is it hard to install birdJam myself on an iPod?
Contribute photographs to our Flickr group!

birdJam Support

You have several options for getting support for birdJam:

birdJam Support
  1. Browse our onlne help documents and frequently asked questions using the menus in the left-hand column. For example: Before You Buy.
  2. Search for a topic in our Online Help and Frequently Asked Questions.
  3. Send an e-mail to us via our contact birdJam page.
  4. Send an e-mail via your own e-mail system to: support AT birdjam DOT com.

E-mail often gets the quickest response, even on weekends. (Unless we are out birding: And yes, that really happens! We are birders. We love our business, but in the Spring... well, you know.)

Despite our occasional absence due to birding, we pride ourselves on our excellent customer support. Please don't be afraid to ask any question, no matter how trivial or silly. We will even suggest great birding spots in Georgia!


Video demo of birdJam HeadsUp Warblers, our new iPod/iPhone App!


birdJam HeadsUp Warblers



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