birdJam Store —From Basics to Accessories...

About birdJam

What birdJam Does
Why birdJam
Device Decisions
Song Collections
birdJam Playlists
In The News
Customer Reviews
birdJam Ethics
Newsletter
Who We Are
birdJam HeadsUp Warblers
birdJam HeadsUp Sparrows
birdJam Twitch
birdJam: The App v1
birdJam: The App v2
Learn bird songs!
 

 

Support

Before You Buy
birdJam Apps
birdJam: The App
Manual CD Loading Instructions
Troubleshooting
Using birdJam Maker
Using Your iPod
Most Popular (All)
Recently Updated (All)
Search Online Help
Contact birdJam

www.flickr.com
Contribute photographs to our Flickr group!

Shipping & Returns

Contact birdJam before sending back any item, especially an iPod!! We are not responsible for lost items if you do not contact us before sending the item back!

Shipping

We ship to the continental United States via Federal Express and to Canada via Poste. When available, we will send you a tracking number for your order when it is shipped. Orders are shipped within 3-9 business days from time of order on in stock items. If you want rush shipping, please specify during checkout. There is an additional charge for rush shipping. We do not currently ship out of the United States or Canada.

Your credit card is billed at the time that we ship your order. Out-of-stock items are not billed to your credit card until we get the item in stock and deliver it to shipping.

Money Back Guarantee

birdJam offers a 30-day Money Back Guarantee on all merchandise returned in resalable condition in original box. Resalable condition is defined as merchandise that has not been opened.

If your order included an iPod, this means that the iPod has not been taken out of its box nor the seal broken, and all box contents remain unopened and in original packaging and condition. If the iPod has been opened, there will be a $50 restocking fee for the return. We charge a 15% restocking fee on most other returns.

All returns originally billed to a credit card will be charged back to the original credit card used. Check and money order returns will receive a check from birdJam in the mail.

Returns

All returns must be pre-authorized. Please call us on 1-800-403-5524 to request authorization, or contact us via our Contact birdJam page.

Here's the address to use for returns:

birdJam
Attn: Returns
1335 Church Street
Unit C-4
Decatur, GA 30030
Continue

Reviews
birdJam is a great product
Andy Griswold, Connecticut Audubon Society
 
 Awesome product!
Doug Downing
 
 birdJam is great.....
Dave Salter
 
 You have a great product and excellent support. I would recommend your product to anyone! Thank you so much f
Josette Watter
 
 I just wanted you to know how much enjoyment birdJam provides the whole family, even the grandchildren.
Debbie Mink
 
Every birder will have to have one of these.
Lang Elliott, NatureSound Studio
 
 The birdjam app is amazing! Thanks for making such an awesome product. I'm sure I will be getting the warbler
Emily Nolan
 
 On a trip to Skagway Alaska I heard a sound I couldn't identify. 65 and 72 year old brains aren't quite what t
Janice Cross
 
 Both birdJam and the iPod are really awesome, beyond my expectation.
Margaret Cassin
 
 I am loving your HeadsUp Warblers app. I presented it in a recent workshop I led for our local Audubon chapter
Lori Faust
 
ftr_tracks

         Fatbirder's Top 500 Birding Websites