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How do I install or upgrade birdJam: The App on a preloaded birdJam iPod? (FAQ)
Last updated: 4/26/11

It is NOT hard to add the new app to your pre-loaded iPod Touch, but you must be very careful and deliberate or you’ll wipe out your installed birdJam bird songs and photos. If you don’t wish to install “birdJam: The App,” we offer a birdJam: The App Loading Service for $59** if you wish to send your iPod Touch to us for loading. You can also add other modules at the same time.

First, you must have iTunes on your computer and an iTunes Account:

  1. Download iTunes from www.apple.com/iTunes. Note that you are not required to provide your email address or contact information to download iTunes.
  2. Once iTunes is downloaded, choose "Create Account" from the Store menu in iTunes.
  3. Create a free Apple ID so that you are able to login into the iTunes Store.

Next, click the following link to see birdJam Apps in the iTunes Store.

You will be presented with all available iTunes Apps from birdJam. For now, let us concentrate on birdJam: The App - A Dazzling...

  1. Press "Free" to download birdJam: The App - A Dazzling... into your copy of iTunes.
  2. With iTunes open, use your USB cable to plug your iPod into your computer.
  3. VERY IMPORTANT: Press Cancel when told that your iPod is synced with another iTunes Library. If you press "Erase and Sync", then iTunes will delete your birdJam bird songs and photos and they will have to be re-loaded. Also, do NOT simply close the box by clicking the x button (or the red dot on a Macintosh); you must click Cancel.
  4. You will briefly see a "Syncing birdJam" message at the top of the iTunes window. As long as you pressed Cancel in the step before this, that is okay, nothing is really syncing.
  5. Now, click on the iPod name (most likely "birdJam:) under Devices in the left-hand column of iTunes. A Summary Screen will come up. Select the "Apps" Tab at the top of the Summary Screen.
  6. Check "Sync Apps".
  7. Check the applications you wish to sync (including the "birdJam: The App - A Dazzling...").
  8. Press "Apply" in the lower right corner of iTunes.
  9. Note before the final two steps: If you again get the "Erase and Sync" message, be sure to press Cancel, then do this: Go back to the "Summary" tab and be sure that "Manually manage music and videos" is checked near the bottom of the screen. Press "Apply" after checking it, if needed.*
  10. Press "Sync" in the lower right cordner of iTunes.
  11. After syncing is completed, unplug your iPod from your computer.

 

*If you loaded your own iPod, then you do not need to check "Manually manage music and videos."

**The $30 fee is waived for anyone who bought a pre-loaded iPod from birdJam in the month of May, 2010.


 


Reviews
 Your response was breath-takingly fast and I really appreciated that. I took the leap and got everything on t
Betsy Otts
 
 IMPRESSED. I bought the new ipod (5th generation) and installed all the birdJam stuff. It worked like a charm
Jeannine Berkhaus
 
 (birdJam people) offer good advice
Tina James
 
 I have managed to add my music without trauma; I have downloaded a book from B&N; and I can now play Scrabble
Susan Wright
 
 I have recommended your software to many, and love it.
Carolyn Sandler
 
Every birder will have to have one of these.
Lang Elliott, NatureSound Studio
 
 I just wanted you to know how much enjoyment birdJam provides the whole family, even the grandchildren.
Debbie Mink
 
 I lead hikes and do a lot of bird biology work and the birdJam is the
Mark Wircinski
 
 I just received my order for a pre-loaded iPod. It far exceeds my fondest expectations! Thank you so much!
Teri Spradley
 
 birdJam is great.....
Dave Salter
 
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