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birdJam Maker won't accept my serial number; what's wrong? (FAQ)

Category: Troubleshooting

Last updated: 4/21/10

The birdJam Maker serial numbers are very specific and must be entered exactly as shown.  Here are some suggestions if you are having a problem:

  1. Verify that you are entering the correct serial number.
  2. Verify that you are entering it exactly as shown including capitalization and spacing.
  3. Verify that there are no extra spaces before or after the serial number. In particular, problems often occur when there is a <Return> after the serial number. To see if you have an extra <Return>, move to the end of the serial number, then press <down arrow> or <right arrow>. If you have an extra <Return> then you should move to the next (blank) line. Press <delete> to remove the <Return>.

 


Reviews
 We have been strong supporters of birdJam. We have often suggested to others. (birdJam) is a must have!
Bob Smithouse
 
 Wow! I sure didn't expect a response on a Sunday afternoon. Thanks!
Joe Williams
 
 birdJam is making a tremendous difference
Joanne Hodges
 
 I am extremely pleased with my birdJam ipod. It easily fits in my bird bag or pocket for easy access. The si
Barbara Batheson
 
 What wonderful, fast service. Thanks so much for all your help. I am just so pleased with the way
Annie Laurence
 
 Your product is really great, one of my better purchases. Keep up the good work!
Linda Watkins
 
From a practical standpoint, their products offer excellent value...saving you hours of rather boring work.
Jeffrey Gordon, Bird Watcher's Digest
 
 I am loving your HeadsUp Warblers app. I presented it in a recent workshop I led for our local Audubon chapter
Lori Faust
 
 I recently identified a blue winged warbler and a veery in my backyard. I love birdJam!
Andi Folkner
 
 I just downloaded both your apps from iTunes. What a great idea. I truly enjoy it and can't seem to put it dow
Fred Franzen
 
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