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birdJam Maker won't accept my serial number; what's wrong? (FAQ)

Category: Troubleshooting

Last updated: 4/21/10

The birdJam Maker serial numbers are very specific and must be entered exactly as shown.  Here are some suggestions if you are having a problem:

  1. Verify that you are entering the correct serial number.
  2. Verify that you are entering it exactly as shown including capitalization and spacing.
  3. Verify that there are no extra spaces before or after the serial number. In particular, problems often occur when there is a <Return> after the serial number. To see if you have an extra <Return>, move to the end of the serial number, then press <down arrow> or <right arrow>. If you have an extra <Return> then you should move to the next (blank) line. Press <delete> to remove the <Return>.

 


Reviews
 I recently received a birdjam iPod Touch and I can't tell you how much I love it! I have learned so many new b
Allan Collins
 
birdJam may lay claim to revolutionizing how we birdwatchers listen and use bird sounds
Bill Thompson III, editor, BirdWatcher's Digest
 
 I am very pleased with the customer support
Mike McNalley
 
 I just downloaded HeadsUp Sparrows from the iTunes Store. Nice app! I love HeadsUp Warblers and was expecting
Laurie Foss
 
 LOVE my Birdjam :)
Jacques Linde
 
 I really appreciate how accessible and helpful you are- this ability to communicate quickly is "over-the-top"
Gary McNarry
 
 It's a great program. I've recommended it to several of my birding friends. I'll be ordering the eastern versi
Rich Silbert
 
 You are wonderful to work with and I can't wait to get my hands on your birdjam bundle. For years I have mixe
Brian McHenry
 
 Your speedy response was very helpful to me. It's true what your happy users say: You guys are a great resourc
Darla Greerson
 
 I was not familiar with iPods and Charlie in Tech Support was so helpful and patient in explaining the various
Shirley Burns
 
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