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birdJam Maker won't accept my serial number; what's wrong? (FAQ)

Category: Troubleshooting

Last updated: 4/21/10

The birdJam Maker serial numbers are very specific and must be entered exactly as shown.  Here are some suggestions if you are having a problem:

  1. Verify that you are entering the correct serial number.
  2. Verify that you are entering it exactly as shown including capitalization and spacing.
  3. Verify that there are no extra spaces before or after the serial number. In particular, problems often occur when there is a <Return> after the serial number. To see if you have an extra <Return>, move to the end of the serial number, then press <down arrow> or <right arrow>. If you have an extra <Return> then you should move to the next (blank) line. Press <delete> to remove the <Return>.

 


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 I love your software for all my bird songs. I am a professional ornithologist, and I use your products on a
Al Mitchell
 
 I just purchased the HeadsUp Warblers and I like what I see. Can't wait for Spring to start using it in th
Alyson Leonard
 
 You do an outstanding job of helping your customers
Frank Waterman
 
Baby wren saved by using a birdJam iPod to call home the parents
Julie Zickefoose, NPR commentator, writer, etc.
 
 I just love the ease of use
Esther Powell
 
I like my iPod!
Noah Strycker, ABA Birding Magazine
 
 You people at BirdJam are wonderful, and the software is fantastic. My problem was that I had not installed...
James Gilbert
 
 Both birdJam and the iPod are really awesome, beyond my expectation.
Margaret Cassin
 
 (birdJam people) offer good advice
Tina James
 
From a practical standpoint, their products offer excellent value...saving you hours of rather boring work.
Jeffrey Gordon, Bird Watcher's Digest
 
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