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birdJam Maker won't accept my serial number; what's wrong? (FAQ)

Category: Troubleshooting

Last updated: 4/21/10

The birdJam Maker serial numbers are very specific and must be entered exactly as shown.  Here are some suggestions if you are having a problem:

  1. Verify that you are entering the correct serial number.
  2. Verify that you are entering it exactly as shown including capitalization and spacing.
  3. Verify that there are no extra spaces before or after the serial number. In particular, problems often occur when there is a <Return> after the serial number. To see if you have an extra <Return>, move to the end of the serial number, then press <down arrow> or <right arrow>. If you have an extra <Return> then you should move to the next (blank) line. Press <delete> to remove the <Return>.

 

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Barb Tenent
 
 You are WONDERFUL!! The reset solution worked and everything is fixed. I have iBirdExplorer and Birdseye now
Gail Schneider
 
 I recently lost all of me loaded software due to a computer crash. I thought I could live without Bird Jam, b
John Francis
 
 I want to say what a great idea the BirdJam is.
Chad Carter
 
 I am very pleased with my birdJam.
Mike Tipton
 
 I love your products and find them the most practical stuff for my world of biology and the odd nature hike!
Mark Walters
 
 Wow! Wow TWICE! My iPod came today = amazing shipping service,
John Bullock
 
 This all worked fine, thank you very much! You have the best customer
Williams Rogers
 
 I am very pleased with the customer support
Mike McNalley
 
 The birdJam web site is a wonderful teaching tool!
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