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I am missing one or two bird songs. How can I reload just the missing songs without reloading everything? (FAQ)
Last updated: 10/6/08

First, delete the affected track(s) and reload it/them from your Stokes CDs.

Start by quitting birdJam Maker and going to iTunes.

In iTunes, find the affected track. To find a track, click first on 'Music' under LIBRARY in the left column of iTunes. Then type in a portion of the bird name into the Search box in the top right corner of iTunes. (Note that if you find a bird in a Playlist instead of in the LIBRARY section of iTunes, you won't actually be deleting the bird song, but only the copy of the bird song in the Playlist.)

Using Crested Auklet, on the Stokes Western CDs, as an example: Crested Auklet is on the Western Stokes CD, Disc 2, track 52, part b. Also, note carefully if there are two birds on the affected track. In our example, the Whiskered Auklet is on the first part of Disc 2, track 52 (we call it part a).

Delete this track in iTunes. Delete both tracks if there are two birds on this track.

Next, go to iTunes preferences and select the 'Advanced' tab. Next to 'On CD Insert', select 'Show CD.' This will prevent iTunes from automatically importing the entire Stokes CD when we insert it next.

Find the appropriate Stokes CD and insert it into your computer. It should appear in iTunes.

Find the needed track. In our example, we are looking for track 52 on Disc 2.

Drag the track to LIBRARY in the left column of iTunes.

Now eject the Stokes CD and rerun birdJam Maker's 'Update Track Info' and 'Install Playlists' steps and you should be back in business.

 


Reviews
 I was not familiar with iPods and Charlie in Tech Support was so helpful and patient in explaining the various
Shirley Burns
 
 Not just becuase it is a great product, but also you stand behind your product!
Carol Mathison
 
 It's pretty clear that you guys not only deliver a great product but fantastic service as well.
Robert Coleman
 
 Excellent product.
Brenda Dewit
 
 Birdjam app works flawlessly. By the way I had no problem doing the
Paul Thornton
 
 Your instructions were perfect. I was able to reinstall the software and the bird songs without help from my
Aileen Pope
 
 Not only is birdjam one of the best programs I have used, it is definitely the best support I have ever...
Terry Coswell
 
 I am continually amazed at the quality of support as well as the timeliness of your responses.
Jean McQuarry
 
 I just wanted you to know how much enjoyment birdJam provides the whole family, even the grandchildren.
Debbie Mink
 
 I can't image not having birdjam
Robin Meyers
 
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