birdJam Support —Ready to help, anytime.

Support

Before You Buy
birdJam Apps
birdJam: The App
Manual CD Loading Instructions
Troubleshooting
Using birdJam Maker
Using Your iPod
Most Popular (All)
Recently Updated (All)
Search Online Help
Contact birdJam

Most Popular FAQs

What does "Restore" mean in iTunes?

Are the Stokes CDs required for birdJam Maker?

How to install birdJam: The App if You Loaded Your iPod Yourself

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

How do I decide which iPod model will be best for me?

Where can I find the Installation Instructions?

Is it hard to install birdJam myself on an iPod?


www.flickr.com
Contribute photographs to our Flickr group!

I am missing one or two bird songs. How can I reload just the missing songs without reloading everything? (FAQ)
Last updated: 10/6/08

First, delete the affected track(s) and reload it/them from your Stokes CDs.

Start by quitting birdJam Maker and going to iTunes.

In iTunes, find the affected track. To find a track, click first on 'Music' under LIBRARY in the left column of iTunes. Then type in a portion of the bird name into the Search box in the top right corner of iTunes. (Note that if you find a bird in a Playlist instead of in the LIBRARY section of iTunes, you won't actually be deleting the bird song, but only the copy of the bird song in the Playlist.)

Using Crested Auklet, on the Stokes Western CDs, as an example: Crested Auklet is on the Western Stokes CD, Disc 2, track 52, part b. Also, note carefully if there are two birds on the affected track. In our example, the Whiskered Auklet is on the first part of Disc 2, track 52 (we call it part a).

Delete this track in iTunes. Delete both tracks if there are two birds on this track.

Next, go to iTunes preferences and select the 'Advanced' tab. Next to 'On CD Insert', select 'Show CD.' This will prevent iTunes from automatically importing the entire Stokes CD when we insert it next.

Find the appropriate Stokes CD and insert it into your computer. It should appear in iTunes.

Find the needed track. In our example, we are looking for track 52 on Disc 2.

Drag the track to LIBRARY in the left column of iTunes.

Now eject the Stokes CD and rerun birdJam Maker's 'Update Track Info' and 'Install Playlists' steps and you should be back in business.

 


Reviews
 I had thought birdJam was the best thing ever, but the App is even better. It's much easier to get to the righ
Frank Alpert
 
 Your instructions were very helpful.
Jimmy Brevard
 
 Love the product,
Jarrod Jordan
 
 I don't order very many things online, but your company has,
Kathryn Younger
 
 I lead hikes and do a lot of bird biology work and the birdJam is the
Mark Wircinski
 
 The support staff is terrific and I always get my questions answered promptly and appropriately.
Jessie Wilson
 
 I have birdJam and love it. I also got the warblers CD and the frogs toads CD.
Marcy Hatt
 
 The habitat playlists are extremely helpful both for study and in the field.
Alan Calvert
 
 
Barb Tenent
 
 Your company has AWESOME customer service! THANK YOU SO VERY MUCH!!!
Patti Troop
 
ftr_tracks

         Fatbirder's Top 500 Birding Websites