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What do I do if my iPod doesn't respond? (FAQ)

Category: Using Your iPod

Last updated: 10/6/08

Don't panic!

This is a fairly common situation, especially if the iPod battery has been run down very low. You simply need to "Reset" your iPod. To reset a Click Wheel iPod, do the following:

  1. Toggle the Hold button on the top of the iPod to orange and then back into the original position.
  2. Then hold down Menu and the center button at the same time for about 5-10 seconds until the iPod resets. That's it!

 


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 What wonderful, fast service. Thanks so much for all your help. I am just so pleased with the way
Annie Laurence
 
 I was very impressed with your staff
Sandy Schultz
 
 Excellent product.
Brenda Dewit
 
 Your speedy response was very helpful to me. It's true what your happy users say: You guys are a great resourc
Darla Greerson
 
 Wow! I sure didn't expect a response on a Sunday afternoon. Thanks!
Joe Williams
 
 Awesome product!
Doug Downing
 
 On a trip to Skagway Alaska I heard a sound I couldn't identify. 65 and 72 year old brains aren't quite what t
Janice Cross
 
 We enjoy our birdJam iPod very much and do not go birding without it!
Joyce Matthews
 
 My husband...loves to know what he hears even if he can't walk and see. The service I received was GREAT.
Susan Warnick
 
 Not just becuase it is a great product, but also you stand behind your product!
Carol Mathison
 
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