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AppleScript Error, iTunes Error -36 or Error -208 (FAQ)
Last updated: 10/6/08

iTunes 7.6 introduced an error on the Macintosh that occurs when birdJam Maker tries to add a photo to certain song tracks. The error seems to occur when the song track does not have a value for 'Encoded With' attached to the song in iTunes. Here's how to fix the error.

First, make sure that your Macintosh birdJam Maker version is at least 2.4.3. Version 2.4.3 adds an error trap that allows birdJam Maker to continue updating tracks even if the error occurs. You'll get an error message to which you can respond OK and then birdJam Maker will continue updating the next track. (If you press Cancel birdjam Maker will stop updating tracks.)

In order to fix the error and allow the bird photos to load to the problem tracks, you will need to delete the affected track and reload it from your Stokes CDs. By doing this, iTunes puts the missing 'Encoded By' value into the track so that it can be updated.

First, note on which track the error occurs. When you get the -36 or -208 error, move the error window over for a moment and notice the bird song that is being updated. This is visible in the status area at bottom of the main birdJam Maker window. For example, if the error occurs on Western Crested Auklet, note that.

Next, quit birdJam Maker and go to iTunes.

In iTunes, find the affected track. To find a track, click first on 'Music' under LIBRARY in the left column of iTunes. Then type in a portion of the bird name into the Search box in the top right corner of iTunes. (Note that if you find a bird in a Playlist instead of in the LIBRARY section of iTunes, you won't actually be deleting the bird song, but only the copy of the bird song in the Playlist.)

Again using the Crested Auklet example: This is on the Western Stokes CD, Disc 2, track 52, part b. Also, note carefully if there are two birds on the affected track. In our example, the Whiskered Auklet is on the first part of Disc 2, track 52 (we call it part a).

Delete this track in iTunes. Delete both tracks if there are two birds on this track.

Next, go to iTunes preferences and select the 'Advanced' tab. Next to 'On CD Insert', select 'Show CD.' This will prevent iTunes from automatically importing the entire Stokes CD when we insert it next.

Find the appropriate Stokes CD and insert it into your computer. It should appear in iTunes.

Find the needed track. In our example, we are looking for track 52 on Disc 2.

Drag the track to LIBRARY in the left column of iTunes.

Now eject the Stokes CD and rerun birdJam Maker's Update Track Info and you should be back in business!


 


Reviews
From a practical standpoint, their products offer excellent value...saving you hours of rather boring work.
Jeffrey Gordon, Bird Watcher's Digest
 
 I am continually amazed at the quality of support as well as the timeliness of your responses.
Jean McQuarry
 
birdJam may lay claim to revolutionizing how we birdwatchers listen and use bird sounds
Bill Thompson III, editor, BirdWatcher's Digest
 
 Your birdJam software is amazing.
Michael Eubanks
 
 birdJam has been a wonderful discovery - reasonably priced and very useful. ..assistance is promptly and...
Kathleen Mulch
 
 The habitat playlists are extremely helpful both for study and in the field.
Alan Calvert
 
 Your speedy response was very helpful to me. It's true what your happy users say: You guys are a great resourc
Darla Greerson
 
 I love birdjam! We've had a lot of sparrows in the yard this spring and while I know quite a few of their son
Sandy Laugers
 
 Thanks again for all of the time you spent with me on the phone today. You all really do provide what in Seatt
Carol Rider
 
 I use it in my ornithology class and I think its a great learning tool.
Lynne Shifferman
 
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