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iTunes message: Updating will delete all media... (FAQ)

Category: Using Your iPod

Last updated: 1/26/11

If you get the following message on a preload birdJam iPod:

Updating to iOS 4.1 (or 3.1.3) will delete all media, including iTunes Store purchases. To preserve your media, apply this update on the computer where you sync music, videos, and photos.

Updating on this computer will only preserve apps, contacts, calendars, text messages and other settings. Please do not interrupt the update, which may take an hour or longer to complete. iTunes will verify the software update with Apple.

This message means that you will lose all of your bird songs! The only solution is to reload the iPod from scratch, meaning that you will need to load the Stokes CDs to your copy of iTunes and then run birdJam Maker to update all the songs before you can re-sync your songs to your iPod.

Full instructions are included with birdJam Maker.

If you prefer that we reload the iPod for you, we also have an iPod loading service. It is here:

    iPod Loading Service


 


Reviews
 Not just becuase it is a great product, but also you stand behind your product!
Carol Mathison
 
 I just wanted to tell you that birdJam is an excellent tool that we use in our Florida Fish & Wildlife Conserv
Susan Beckett
 
birdJam may lay claim to revolutionizing how we birdwatchers listen and use bird sounds
Bill Thompson III, editor, BirdWatcher's Digest
 
 It's pretty clear that you guys not only deliver a great product but fantastic service as well.
Robert Coleman
 
 I was sure that you all were a good company based on all the information gleaned from the Internet and custome
Albert Kong
 
 Let me tell you one thing... The birdJam iPod and speaker I got from you is the best money I've ever spent on
Caroline Philips
 
 “Wow! The birdJam HeadsUp Warbler app is really cool. I love the comparison feature—it’s so educational. And,
birdJam Reviewer
 
 I lead hikes and do a lot of bird biology work and the birdJam is the
Mark Wircinski
 
 ...best support I have found.
Clark Woods
 
 I love your products and find them the most practical stuff for my world of biology and the odd nature hike!
Mark Walters
 
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