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iTunes message: Updating will delete all media... (FAQ)

Category: Using Your iPod

Last updated: 1/26/11

If you get the following message on a preload birdJam iPod:

Updating to iOS 4.1 (or 3.1.3) will delete all media, including iTunes Store purchases. To preserve your media, apply this update on the computer where you sync music, videos, and photos.

Updating on this computer will only preserve apps, contacts, calendars, text messages and other settings. Please do not interrupt the update, which may take an hour or longer to complete. iTunes will verify the software update with Apple.

This message means that you will lose all of your bird songs! The only solution is to reload the iPod from scratch, meaning that you will need to load the Stokes CDs to your copy of iTunes and then run birdJam Maker to update all the songs before you can re-sync your songs to your iPod.

Full instructions are included with birdJam Maker.

If you prefer that we reload the iPod for you, we also have an iPod loading service. It is here:

    iPod Loading Service


 


Reviews
 It's pretty clear that you guys not only deliver a great product but fantastic service as well.
Robert Coleman
 
 I don't order very many things online, but your company has,
Kathryn Younger
 
 Thanks again for all of the time you spent with me on the phone today. You all really do provide what in Seatt
Carol Rider
 
 We enjoy our birdJam iPod very much and do not go birding without it!
Joyce Matthews
 
 I just wanted to send a note of thanks on your product, especially the well-written instructions on how to pre
Bob Branding
 
 I am very pleased with the customer support
Mike McNalley
 
Every birder will have to have one of these.
Lang Elliott, NatureSound Studio
 
I can say with 100% certainty that this is the best bird sound technology around.
James Currie, Birding Adventures TV
 
 Your speedy response was very helpful to me. It's true what your happy users say: You guys are a great resourc
Darla Greerson
 
 The habitat playlists are extremely helpful both for study and in the field.
Alan Calvert
 
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