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iTunes message: Updating will delete all media... (FAQ)

Category: Using Your iPod

Last updated: 1/26/11

If you get the following message on a preload birdJam iPod:

Updating to iOS 4.1 (or 3.1.3) will delete all media, including iTunes Store purchases. To preserve your media, apply this update on the computer where you sync music, videos, and photos.

Updating on this computer will only preserve apps, contacts, calendars, text messages and other settings. Please do not interrupt the update, which may take an hour or longer to complete. iTunes will verify the software update with Apple.

This message means that you will lose all of your bird songs! The only solution is to reload the iPod from scratch, meaning that you will need to load the Stokes CDs to your copy of iTunes and then run birdJam Maker to update all the songs before you can re-sync your songs to your iPod.

Full instructions are included with birdJam Maker.

If you prefer that we reload the iPod for you, we also have an iPod loading service. It is here:

    iPod Loading Service


 

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Reviews
 birdJam is making a tremendous difference
Joanne Hodges
 
 I just downloaded both your apps from iTunes. What a great idea. I truly enjoy it and can't seem to put it dow
Fred Franzen
 
 
Barb Tenent
 
birdJam is a great product
Andy Griswold, Connecticut Audubon Society
 
 Thanks again for all of the time you spent with me on the phone today. You all really do provide what in Seatt
Carol Rider
 
 Birdjam app works flawlessly. By the way I had no problem doing the
Paul Thornton
 
 ...not only facilitates learning to identify birds by sound but accelerates the process.
Jean-Yves Martin
 
 I love your software for all my bird songs. I am a professional ornithologist, and I use your products on a
Al Mitchell
 
 You have a great product and excellent support. I would recommend your product to anyone! Thank you so much f
Josette Watter
 
 We are so grateful to have a tool that we can take into the field
Duane Griffin
 
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