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iTunes message: Updating will delete all media... (FAQ)

Category: Using Your iPod

Last updated: 1/26/11

If you get the following message on a preload birdJam iPod:

Updating to iOS 4.1 (or 3.1.3) will delete all media, including iTunes Store purchases. To preserve your media, apply this update on the computer where you sync music, videos, and photos.

Updating on this computer will only preserve apps, contacts, calendars, text messages and other settings. Please do not interrupt the update, which may take an hour or longer to complete. iTunes will verify the software update with Apple.

This message means that you will lose all of your bird songs! The only solution is to reload the iPod from scratch, meaning that you will need to load the Stokes CDs to your copy of iTunes and then run birdJam Maker to update all the songs before you can re-sync your songs to your iPod.

Full instructions are included with birdJam Maker.

If you prefer that we reload the iPod for you, we also have an iPod loading service. It is here:

    iPod Loading Service


 


Reviews
 Thanks so much for all your help and what you have done to allow my husband to lose the tape player and enter
Melinda Halper
 
 You guys are amazing -the rumors that you give great customer service are indeed true!!! Thanks so much for y
Bob Palmer
 
 I am extremely pleased with my birdJam ipod. It easily fits in my bird bag or pocket for easy access. The si
Barbara Batheson
 
 Let me tell you one thing... The birdJam iPod and speaker I got from you is the best money I've ever spent on
Caroline Philips
 
 On a trip to Skagway Alaska I heard a sound I couldn't identify. 65 and 72 year old brains aren't quite what t
Janice Cross
 
 IMPRESSED. I bought the new ipod (5th generation) and installed all the birdJam stuff. It worked like a charm
Jeannine Berkhaus
 
 You people at BirdJam are wonderful, and the software is fantastic. My problem was that I had not installed...
James Gilbert
 
 Thanks again for all of the time you spent with me on the phone today. You all really do provide what in Seatt
Carol Rider
 
 Great product and great support--love it!!
Kathy Cane
 
 I was sure that you all were a good company based on all the information gleaned from the Internet and custome
Albert Kong
 
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