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Cannot get HeadsUp Warblers to sync on a pre-loaded birdJam iPod (FAQ)

Category: birdJam Apps

Last updated: 1/26/11

If you have a pre-loaded birdJam iPod (that we loaded for you) and have purchased another birdJam app, it is possible that the newly purchased app will not sync to your iPod.

The symptom of this problem is that even though you've purchased the new app and told iTunes to sync it to your iPod, the app never actually syncs to the iPod.

This is because when your iPod was loaded, we loaded our birdJam App (the app with the white icon & blue bird with headphones) using a generic iTunes account (currently flicker@birdjam.com). Since the birdJam app was loaded with a different account from the new account you've created to download another app (such as birdJam HeadsUp Warblers), your iPod has conflicting "app" accounts. To get rid of the conflict, do this:

On your iPod touch, delete the existing birdJam app (white icon with a blue bird & headphones). To delete the app, do this:

  1. Touch and hold your finger on the app icon until all of the the icons on the iPod start to wiggle.
  2. Tap the small "x" on the app icon.
  3. Tap "Delete" when asked if you really want to delete the app.
  4. Press the Home button to stop the icons from wiggling.

Next, try syncing your Apps, again, from iTunes to your iPod touch.

You'll also want to download the now missing birdJam app from the iTunes Store. It is free!

To download it, search for "birdJam" in the iTunes Store and then press "FREE" under "birdJam: The App - A Dazzling..."


 


Reviews
 I am loving your HeadsUp Warblers app. I presented it in a recent workshop I led for our local Audubon chapter
Lori Faust
 
I like my iPod!
Noah Strycker, ABA Birding Magazine
 
I can say with 100% certainty that this is the best bird sound technology around.
James Currie, Birding Adventures TV
 
birdJam is the highest quality, most functional audio birding tool I've used.
Connie Toops, Birder's World
 
 I just received my order for a pre-loaded iPod. It far exceeds my fondest expectations! Thank you so much!
Teri Spradley
 
 You have made my day! I cannot wait until I can try out BirdJam. Thank you very much for ALL your help. I re
Florence Hawthorn
 
 Wow! Wow TWICE! My iPod came today = amazing shipping service,
John Bullock
 
 Thanks and really appreciated your kindness and attention to all my questions. Thanks for the awesome support.
Elsa Fisher
 
,,,well worth of price when compared to hours...before the birdJam era!
Bill Schmoker, ABA Winging It Newsletter
 
 ...it just helped us figure out that the mystery bird cruising around and calling loudly in the dark each...
Rodney Davis
 
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