Troubleshooting


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Using Your iPod
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Most Popular FAQs

What does "Restore" mean in iTunes?

Are the Stokes CDs required for birdJam Maker?

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

How to install birdJam: The App if You Loaded Your iPod Yourself

How do I decide which iPod model will be best for me?

Is it hard to install birdJam myself on an iPod?

Where can I find the Installation Instructions?

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Troubleshooting

		Updated
1.	What does "Restore" mean in iTunes?	5/10/10
2.	Are the Stokes CDs required for birdJam Maker?	10/6/08
3.	Where can I find the Installation Instructions?	5/10/10
4.	How to Change Your iTunes Account on a Pre-loaded birdJam iPod	1/31/11
5.	Manual Loading Info for the Stokes CDs	1/11/11
6.	Error: The System Administrator Has Set Policies to Prevent This Installation	3/5/09
7.	What do I do if my iPod doesn't respond?	10/6/08
8.	iPhone and iPod Touch Rewind button does not work properly	4/20/09
9.	Should I download new versions of iTunes and/or iPod software when they are available?	10/6/08
10.	iPod Locked Up	10/6/08
11.	Error Number 429: Cannot create ActiveX component	10/6/08
12.	birdJam: The App Did Not Find Any Songs on My iPod	12/15/10
13.	AppleScript Error, iTunes Error -36 or Error -208	10/6/08
14.	Manual Loading Info for Bird Songs of Georgia CD Set	6/10/10
15.	birdJam Maker only updates Eastern or Western bird songs (not both)	10/6/08
16.	How to Install birdJam Maker on Windows XP	5/10/10
17.	In Windows, do I have to delete the current birdJam Maker before downloading a new version?	10/6/08
18.	iPod Nano Video (3G) Freezes	10/6/08
19.	Cannot get HeadsUp Warblers to sync on a pre-loaded birdJam iPod	1/26/11
20.	Why do some bird songs start in the middle of a track?	4/20/09
21.	I am missing one or two bird songs. How can I reload just the missing songs without reloading everything?	10/6/08
22.	How to Delete All of the Stokes Tracks	5/5/09
23.	Manual Loading Info for Voices of North American Owls CD Set	6/10/10
24.	I bought an iPod from you. What do I do with the Stokes CDs?	10/6/08
25.	Error: Dir function must be first called with a Pathname argument.	4/25/09
26.	Exception from HRESULT: birdJam Maker does not work with WAV files	10/6/08
27.	Bird songs are mixed up with my Album and Artist names	10/6/08
28.	Manual Loading Info for Yucatan CD Set	6/10/10
29.	Exception from HRESULT	10/6/08
30.	When I try to run birdJam Maker I get error 32797 'Library not Registered'	4/2/09
31.	Must I delete the current version of birdJam Maker before downloading a new upgrade?	5/10/10
32.	Manual Loading Info for Costa Rica CD Set	6/10/10
33.	How many steps are involved in a download?	10/6/08
34.	Where do I enter the serial number for a birdJam Maker Add-On Module?	10/6/08
35.	Manual Loading Info for Frogs and Toads of North America CD	6/10/10
36.	I hear narrator announcements of bird names	2/28/09
37.	What serial number do I use when I want to download a new birdJam Maker upgrade?	10/6/08
38.	Error: CRC checksum mismatch	10/6/08
39.	Error Number 91, Line 20260	10/6/08
40.	File permission error on Macintosh with external hard drive	10/6/08
41.	I thought I installed the photos but they don't show on my iPod; why not?	5/9/09
42.	birdJam Maker won't accept my serial number; what's wrong?	4/21/10
43.	How to install birdJam for Eastern Warblers	4/23/10
44.	My iMainGo speaker seems to be intermittant and sometimes doesn't work at all	10/6/08
45.	Error on track 298 in Windows	10/19/08
46.	How do I move installed birdJam playlists from my old iTunes to iTunes on a new computer?	7/29/10
47.	Error: Unspecified error on line 22529	4/25/09
48.	How to Correct Information for birdJam Supported CD Sets	6/10/10

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Reviews

Great product, enjoy using it in the field and at home to learn songs before I go into the field.
Brad Arden

The birdjam app is amazing! Thanks for making such an awesome product. I'm sure I will be getting the warbler
Emily Nolan

I use Bird Jam primarily in at least three ways
Jonathan Gartner

I would just like to say how much I appreciate the customer service. With so many unique and proprietary soft
Leigh Hoyt

Best tool I've seen for sharing birds up close to others. Their jaws just drop!
Dan Harper

I love BirdJam and can't imagine going birding without my iPod now!
Nancy McIntire

Birdjam app works flawlessly. By the way I had no problem doing the
Paul Thornton

You guys are terrific! Not only did we get our order super fast......
Abby Garretson

I just received my order for a pre-loaded iPod. It far exceeds my fondest expectations! Thank you so much!
Teri Spradley

I am enjoying my birdJam immensely.
Martha Thomas