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Support

Before You Buy
birdJam Apps
birdJam: The App
Manual CD Loading Instructions
Troubleshooting
Using birdJam Maker
Using Your iPod
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Most Popular FAQs

What does "Restore" mean in iTunes?

Are the Stokes CDs required for birdJam Maker?

How to install birdJam: The App if You Loaded Your iPod Yourself

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

How do I decide which iPod model will be best for me?

Where can I find the Installation Instructions?

Is it hard to install birdJam myself on an iPod?


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Troubleshooting
  UpdatedPopularity
1. What does "Restore" mean in iTunes?5/10/10
2. Are the Stokes CDs required for birdJam Maker?10/6/08
3. Where can I find the Installation Instructions?5/10/10
4. How to Change Your iTunes Account on a Pre-loaded birdJam iPod1/31/11
5. Manual Loading Info for the Stokes CDs1/11/11
6. Error: The System Administrator Has Set Policies to Prevent This Installation3/5/09
7. What do I do if my iPod doesn't respond?10/6/08
8. iPhone and iPod Touch Rewind button does not work properly4/20/09
9. Should I download new versions of iTunes and/or iPod software when they are available?10/6/08
10. birdJam: The App Did Not Find Any Songs on My iPod12/15/10
11. iPod Locked Up10/6/08
12. Error Number 429: Cannot create ActiveX component10/6/08
13. AppleScript Error, iTunes Error -36 or Error -20810/6/08
14. Manual Loading Info for Bird Songs of Georgia CD Set6/10/10
15. How to Install birdJam Maker on Windows XP5/10/10
16. birdJam Maker only updates Eastern or Western bird songs (not both)10/6/08
17. In Windows, do I have to delete the current birdJam Maker before downloading a new version?10/6/08
18. How to Delete All of the Stokes Tracks5/5/09
19. Why do some bird songs start in the middle of a track?4/20/09
20. iPod Nano Video (3G) Freezes10/6/08
21. I am missing one or two bird songs. How can I reload just the missing songs without reloading everything?10/6/08
22. Manual Loading Info for Voices of North American Owls CD Set6/10/10
23. Cannot get HeadsUp Warblers to sync on a pre-loaded birdJam iPod1/26/11
24. I bought an iPod from you. What do I do with the Stokes CDs?10/6/08
25. Exception from HRESULT: birdJam Maker does not work with WAV files10/6/08
26. Error: Dir function must be first called with a Pathname argument.4/25/09
27. Manual Loading Info for Yucatan CD Set6/10/10
28. When I try to run birdJam Maker I get error 32797 'Library not Registered'4/2/09
29. Must I delete the current version of birdJam Maker before downloading a new upgrade?5/10/10
30. How many steps are involved in a download?10/6/08
31. Exception from HRESULT10/6/08
32. Where do I enter the serial number for a birdJam Maker Add-On Module?10/6/08
33. Bird songs are mixed up with my Album and Artist names10/6/08
34. Manual Loading Info for Costa Rica CD Set6/10/10
35. Manual Loading Info for Frogs and Toads of North America CD6/10/10
36. What serial number do I use when I want to download a new birdJam Maker upgrade?10/6/08
37. Error: CRC checksum mismatch10/6/08
38. File permission error on Macintosh with external hard drive10/6/08
39. I hear narrator announcements of bird names2/28/09
40. Error Number 91, Line 2026010/6/08
41. I thought I installed the photos but they don't show on my iPod; why not?5/9/09
42. birdJam Maker won't accept my serial number; what's wrong?4/21/10
43. My iMainGo speaker seems to be intermittant and sometimes doesn't work at all10/6/08
44. How to install birdJam for Eastern Warblers4/23/10
45. How do I move installed birdJam playlists from my old iTunes to iTunes on a new computer?7/29/10
46. Error on track 298 in Windows10/19/08
47. Error: Unspecified error on line 225294/25/09
48. How to Correct Information for birdJam Supported CD Sets6/10/10

 


Reviews
Last year's birdJam review we gave 10 out of 10 feathers and we feel that rating still stands strong.
Eddie Callaway, aka "The Bird Freak"
 
I can say with 100% certainty that this is the best bird sound technology around.
James Currie, Birding Adventures TV
 
 We have been strong supporters of birdJam. We have often suggested to others. (birdJam) is a must have!
Bob Smithouse
 
 I am continually amazed at the quality of support as well as the timeliness of your responses.
Jean McQuarry
 
 I got it to work and everyone is happy and we saw a Sandhill Crane yesterday, and we love birdJam. Thank you.
Peggy Clauson
 
I wouldn't consider going into the field without it (birdjam).
Melody Kehl, Outdoor Adventures in Birding
 
 I was not familiar with iPods and Charlie in Tech Support was so helpful and patient in explaining the various
Shirley Burns
 
 I have recommended your software to many, and love it.
Carolyn Sandler
 
 I use it in my ornithology class and I think its a great learning tool.
Lynne Shifferman
 
 Great product in such a small & easy to carry package. Can'tt wait for the spring migration and getting into
Douglas Whitehouse
 
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