Troubleshooting


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birdJam: The App
Manual CD Loading Instructions
Troubleshooting
Using birdJam Maker
Using Your iPod
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Most Popular FAQs

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

Is it hard to install birdJam myself on an iPod?

How to install birdJam: The App if You Loaded Your iPod Yourself

How are the bird songs and photos organized?

How do I decide which iPod model will be best for me?

How much space do both the Eastern and Western bird songs and photos require?

Can I optimize my iPod to play through small, portable speakers?

Will birdJam run on brands of MP3 players other than the Apple iPod?

What does "Restore" mean in iTunes?

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Troubleshooting

		Updated
1.	What does "Restore" mean in iTunes?	5/10/10
2.	Are the Stokes CDs required for birdJam Maker?	10/6/08
3.	Where can I find the Installation Instructions?	5/10/10
4.	Error: The System Administrator Has Set Policies to Prevent This Installation	3/5/09
5.	birdJam Maker only updates Eastern or Western bird songs (not both)	10/6/08
6.	What do I do if my iPod doesn't respond?	10/6/08
7.	How to Delete All of the Stokes Tracks	5/5/09
8.	Why do some bird songs start in the middle of a track?	4/20/09
9.	I am missing one or two bird songs. How can I reload just the missing songs without reloading everything?	10/6/08
10.	Should I download new versions of iTunes and/or iPod software when they are available?	10/6/08
11.	Must I delete the current version of birdJam Maker before downloading a new upgrade?	5/10/10
12.	How to Install birdJam Maker on Windows XP	5/10/10
13.	Manual Loading Info for Bird Songs of Georgia CD Set	6/10/10
14.	Error Number 429: Cannot create ActiveX component	10/6/08
15.	In Windows, do I have to delete the current birdJam Maker before downloading a new version?	10/6/08
16.	iPhone and iPod Touch Rewind button does not work properly	4/20/09
17.	When I try to run birdJam Maker I get error 32797 'Library not Registered'	4/2/09
18.	What serial number do I use when I want to download a new birdJam Maker upgrade?	10/6/08
19.	birdJam: The App Did Not Find Any Songs on My iPod	5/11/10
20.	AppleScript Error, iTunes Error -36 or Error -208	10/6/08
21.	Manual Loading Info for the Stokes CDs	7/20/10
22.	How many steps are involved in a download?	10/6/08
23.	I bought an iPod from you. What do I do with the Stokes CDs?	10/6/08
24.	Where do I enter the serial number for a birdJam Maker Add-On Module?	10/6/08
25.	iPod Locked Up	10/6/08
26.	I hear narrator announcements of bird names	2/28/09
27.	Bird songs are mixed up with my Album and Artist names	10/6/08
28.	Error Number 91, Line 20260	10/6/08
29.	Manual Loading Info for Costa Rica CD Set	6/10/10
30.	Exception from HRESULT	10/6/08
31.	iPod Nano Video (3G) Freezes	10/6/08
32.	Manual Loading Info for Voices of North American Owls CD Set	6/10/10
33.	File permission error on Macintosh with external hard drive	10/6/08
34.	Manual Loading Info for Calls of Frogs and Toads CD	6/10/10
35.	birdJam Maker won't accept my serial number; what's wrong?	4/21/10
36.	Manual Loading Info for Frogs and Toads of North America CD	6/10/10
37.	Manual Loading Info for Yucatan CD Set	6/10/10
38.	Exception from HRESULT: birdJam Maker does not work with WAV files	10/6/08
39.	I thought I installed the photos but they don't show on my iPod; why not?	5/9/09
40.	Error: Dir function must be first called with a Pathname argument.	4/25/09
41.	Error: Unspecified error on line 22529	4/25/09
42.	Error on track 298 in Windows	10/19/08
43.	Error: CRC checksum mismatch	10/6/08
44.	My iMainGo speaker seems to be intermittant and sometimes doesn't work at all	10/6/08
45.	How to install birdJam for Eastern Warblers	4/23/10
46.	How to Correct Information for birdJam Supported CD Sets	6/10/10
47.	How do I move installed birdJam playlists from my old iTunes to iTunes on a new computer?	7/29/10

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Reviews

Everytime I go out my door and hear a bird song (I think it's Nashville Warbler and this weekend I think I hea
Anne Huske

Best tool I've seen for sharing birds up close to others. Their jaws just drop!
Dan Harper

If you want to learn birds songs, in a whole new super-fast way, get birdJam. It just takes seconds...
Don & Lillian Stokes

I want to say what a great idea the BirdJam is.
Chad Carter

I am very pleased with the customer support
Mike McNalley

I wouldn't consider going into the field without it (birdjam).
Melody Kehl, Outdoor Adventures in Birding

birdJam is a great product
Andy Griswold, Connecticut Audubon Society

Wow! Wow TWICE! My iPod came today = amazing shipping service,
John Bullock

Thanks again for all of the time you spent with me on the phone today. You all really do provide what in Seatt
Carol Rider

Baby wren saved by using a birdJam iPod to call home the parents
Julie Zickefoose, NPR commentator, writer, etc.