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Support

Before You Buy
birdJam: The App
Manual CD Loading Instructions
Troubleshooting
Using birdJam Maker
Using Your iPod
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Most Popular FAQs

How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?

Is it hard to install birdJam myself on an iPod?

How to install birdJam: The App if You Loaded Your iPod Yourself

How are the bird songs and photos organized?

How do I decide which iPod model will be best for me?

How much space do both the Eastern and Western bird songs and photos require?

Can I optimize my iPod to play through small, portable speakers?

Will birdJam run on brands of MP3 players other than the Apple iPod?

What does "Restore" mean in iTunes?

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All FAQS by Date Last Updated

You can also Search our FAQs here.

  UpdatedPopularity
1. How do I move installed birdJam playlists from my old iTunes to iTunes on a new computer?7/29/10
2. Manual Loading Info for the Stokes CDs7/20/10
3. How to Get birdJam to Work on a Cell Phone or Other Non-iPod Device6/30/10
4. How to Correct Information for birdJam Supported CD Sets6/10/10
5. Manual Loading Info for Frogs and Toads of North America CD6/10/10
6. Manual Loading Info for Voices of North American Owls CD Set6/10/10
7. Manual Loading Info for Bird Songs of Georgia CD Set6/10/10
8. Manual Loading Info for Calls of Frogs and Toads CD6/10/10
9. Manual Loading Info for Yucatan CD Set6/10/10
10. Manual Loading Info for Costa Rica CD Set6/10/10
11. How to install birdJam: The App if You Loaded Your iPod Yourself6/4/10
12. How do I install or upgrade birdJam: The App on a preloaded birdJam iPod?6/1/10
13. birdJam: The App freezes on the startup page6/1/10
14. How much space do both the Eastern and Western bird songs and photos require?5/13/10
15. I downloaded birdJam: The App but now iTunes says the App is not compatible with this iPod5/13/10
16. birdJam: The App Did Not Find Any Songs on My iPod5/11/10
17. Must I delete the current version of birdJam Maker before downloading a new upgrade?5/10/10
18. How to Install birdJam Maker on Windows XP5/10/10
19. Where can I find the Installation Instructions?5/10/10
20. How do I decide which iPod model will be best for me?5/10/10
21. How are the bird songs and photos organized?5/10/10
22. Can I optimize my iPod to play through small, portable speakers?5/10/10
23. Is it hard to install birdJam myself on an iPod?5/10/10
24. Can I create my own playlists?5/10/10
25. Does birdJam Maker work with bird song CD sets other than the Stokes CDs for East and West?5/10/10
26. What does "Restore" mean in iTunes?5/10/10
27. How to Find Your Customized birdJam Playlists if You Install birdJam: The App5/10/10
28. How to install birdJam for Eastern Warblers4/23/10
29. birdJam Maker won't accept my serial number; what's wrong?4/21/10
30. In birdJam: The App, I get the message: "Song not found in Music Library"4/21/10
31. What to do if birdJam: The App cannot find some of your birdJam modules4/20/10
32. How do I get birdJam: The App to recognize new modules?4/20/10
33. Are photos included with birdJam Maker?5/14/09
34. How big is the birdJam Maker download?5/10/09
35. Does your birdJam Maker software organize my extensive collection of bird songs that I already own?5/10/09
36. How to Keep Bird Songs Out of Music Shuffles5/10/09
37. Will birdJam run on brands of MP3 players other than the Apple iPod?5/9/09
38. I thought I installed the photos but they don't show on my iPod; why not?5/9/09
39. How to Delete All of the Stokes Tracks5/5/09
40. Error: Unspecified error on line 225294/25/09
41. Error: Dir function must be first called with a Pathname argument.4/25/09
42. iPhone and iPod Touch Rewind button does not work properly4/20/09
43. Does birdJam run on the iPhone?4/20/09
44. Why do some bird songs start in the middle of a track?4/20/09
45. When I try to run birdJam Maker I get error 32797 'Library not Registered'4/2/09
46. How do I repeat one bird song on my iPod?3/20/09
47. Error: The System Administrator Has Set Policies to Prevent This Installation3/5/09
48. I hear narrator announcements of bird names2/28/09
49. I have a pre-loaded birdJam iPod and want to add music (the human kind) to my iPod; how do I do that?2/17/09
50. Error on track 298 in Windows10/19/08
51. Exception from HRESULT: birdJam Maker does not work with WAV files10/6/08
52. Where do I enter the serial number for a birdJam Maker Add-On Module?10/6/08
53. Where can I get a manual for my iPod?10/6/08
54. How many computers and iPods can I load from one copy of birdJam Maker?10/6/08
55. How do I install a birdJam upgrade so I get the photos?10/6/08
56. In Windows, do I have to delete the current birdJam Maker before downloading a new version?10/6/08
57. How do I avoid deleting the bird songs from my pre-loaded iPod?10/6/08
58. How many steps are involved in a download?10/6/08
59. How do I get rid of the "clicker" noise on my iPod?10/6/08
60. How to Get birdJam to Work on a Creative Zen Player10/6/08
61. Can I use my birdJam iPod to quiz me on bird songs?10/6/08
62. My iPod screen keeps gong dark; how do I get it to stay lighted up?10/6/08
63. iPod Nano Video (3G) Freezes10/6/08
64. File permission error on Macintosh with external hard drive10/6/08
65. What comes with an iPod?10/6/08
66. Error Number 91, Line 2026010/6/08
67. Are there rules or guidelines for broadcasting bird songs in the field?10/6/08
68. birdJam Maker only updates Eastern or Western bird songs (not both)10/6/08
69. iPod Locked Up10/6/08
70. zz or aa Prefix with birdJam for Eastern Warblers10/6/08
71. Is an extended warranty available for an iPod?10/6/08
72. I am missing one or two bird songs. How can I reload just the missing songs without reloading everything?10/6/08
73. Error: CRC checksum mismatch10/6/08
74. Can I use my iPod as an alarm clock?10/6/08
75. Exception from HRESULT10/6/08
76. How can I find out more detailed information about iPods and iTunes in general? 10/6/08
77. AppleScript Error, iTunes Error -36 or Error -20810/6/08
78. I bought an iPod from you. What do I do with the Stokes CDs?10/6/08
79. What do I do if my iPod doesn't respond?10/6/08
80. My iMainGo speaker seems to be intermittant and sometimes doesn't work at all10/6/08
81. Should I download new versions of iTunes and/or iPod software when they are available?10/6/08
82. Can I add my own (or other) photos to birdJam?10/6/08
83. Can I enlarge the photos on the iPod screen?10/6/08
84. How long will it take to learn how to use my birdJam iPod?10/6/08
85. What serial number do I use when I want to download a new birdJam Maker upgrade?10/6/08
86. Bird songs are mixed up with my Album and Artist names10/6/08
87. Are the Stokes CDs required for birdJam Maker?10/6/08
88. Does birdJam Maker remove the narrated bird name that is on the front end of each bird song track of the Stokes CDs?10/6/08
89. Do photos work with all iPod models?10/6/08
90. From where can I download an upgrade to birdJam Maker or how do I replace birdJam Maker if my computer crashes?10/6/08
91. Error Number 429: Cannot create ActiveX component10/6/08

 
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Reviews
 I use Bird Jam primarily in at least three ways
Jonathan Gartner
 
 I was sure that you all were a good company based on all the information gleaned from the Internet and custome
Albert Kong
 
 I've has pulled off extraordinary feats over the years I've owned birdJam. Hats off to the clever person(s) wh
Diana Griffin
 
 Best tool I've seen for sharing birds up close to others. Their jaws just drop!
Dan Harper
 
 I want to say what a great idea the BirdJam is.
Chad Carter
 
Believe me, this (birdJam) is one five star product review you don’t want to miss!
Jeff Jones, BirdOculars.com
 
 It's a great device!
Mary Leigh
 
 I can't image not having birdjam
Robin Meyers
 
 It's pretty clear that you guys not only deliver a great product but fantastic service as well.
Robert Coleman
 
 Overall terrific product.
Robert Surrey
 
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