birdJam Store —From Basics to Accessories...

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Canadian Orders

We are very interested in selling to Canadian birders, so we have developed some policies that enable us to serve you without causing undue hassle for either ourselves or you.

However, to save money and time, you might consider loading your own birdJam iPod instead of buying an iPod pre-loaded from us. To do this, buy an iPod and the Stokes CDs from a Canadian source and then download our birdJam Maker software to transform your iPod into a birdJam iPod.

Okay, onward...

Here’s how our shipping works when sending a birdJam iPod to Canada:

  • We use the U.S. Postal Service (Canada Post) to ship to Canada. USPS/Canada Post prices are always lower than those of FedEx, so the price you are quoted for shipping at checkout will almost always be more than the price we charge on your credit card. (We use FedEx to determine shipping charges.) We charge the actual USPS/Canada Post price with a small handling fee, and, this is almost always less than the FedEx quoted charge.
  • We have found that shipping time is between 10 and 15 business days from the time that we deliver the package to USPS, so please be patient. If you do not receive your package within 15 days, please send a message to support@birdjam.com or call us at 1-800-403-5524 ext #1. (If you’re in a hurry, you can build your own birdJam iPod using our birdJam Maker software! [smile])
  • We usually head to the post office on Fridays, and you'll be notified by email when your package is shipped.
  • Please note that you will be responsible for any Broker’s Fees, Duties and Taxes. These are not usually a problem since we ship by Post. However, please note that we will not refund a credit card if your birdJam iPod is lost in limbo in customs because you refuse to pay duty or taxes. We will, of course, refund the charge if the birdJam iPod is returned to us!

Oh, and did we mention that birdJam has bird names in French? But you only get French bird names if you load your own iPod. [grin]

Thanks so much for your interest in birdJam!

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Reviews
 Everytime I go out my door and hear a bird song (I think it's Nashville Warbler and this weekend I think I hea
Anne Huske
 
 Birdjam has made me a more confident birder
Laura Wright
 
 Both birdJam and the iPod are really awesome, beyond my expectation.
Margaret Cassin
 
 You do an outstanding job of helping your customers
Frank Waterman
 
 I recently received a birdjam iPod Touch and I can't tell you how much I love it! I have learned so many new b
Allan Collins
 
 Having the bird sounds so convenient with birdJam is moving me into the next level of birding.
Andy Bonnett
 
 Thanks so much for all your help and what you have done to allow my husband to lose the tape player and enter
Melinda Halper
 
 Not only is birdjam one of the best programs I have used, it is definitely the best support I have ever...
Terry Coswell
 
 After reading a number of blogs re BirdJam -BirdForum I am firmly convinced
Ed Armstrong
 
 I was very impressed with your staff
Sandy Schultz
 
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